Book
Difficult conversations : how to discuss what matters most / Douglas Stone, Bruce Patton, Sheila Heen.
Record details
- ISBN: 9780143137597
- Physical Description: xxiv, 372 pages ; 20 cm
- Edition: Third edition, fully updated and revised.
- Publisher: [New York] : Penguin Books, 2023.
- Note: "With foreword by Roger Fisher, coauthor of Getting to yes" --Cover.
- Formatted Contents: The problem -- Shift to a learning stance. The "what happened?" conversation ; The feeling conversation ; The identity conversation ; Creating a learning conversation -- Ten questions people ask about difficult conversations.
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| Subject: | Interpersonal communication. Interpersonal communication > Case studies. |
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Available copies
- 0 of 1 copy available at Consortium of Ohio Libraries. (Show)
- 0 of 1 copy available at Community Library (Sunbury).
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Community Library (Sunbury) | 158.2 Sto (Text) | 30210313219932 | New Books | Checked out | 10/26/2023 |
